HR Case Study |The dilemma of a Human Resource professional
H&S Limited is a leader in high-end Fabrics
having headquarters in Gujrat. The company records a turnover of rupees 1100
crore plus a year. A year back, H&S set up a unit at Kapadvanj ( 50 km away
from Gujrat) to spin home fabrics. The firm hired Maarut as senior manager HR
and asks him to operationalize the Kapadvanj unit.
Maarut (Sr. Manager HR) has a vision. Being a strong believer in positive actions, he plans to reach out to the rural areas
and utilize the potentials of teenaged girls with plus two educational backgrounds
having completed their 12th standard. An ideal routine of these girls are to sit
at homes, idling their time, watch the TV serials endlessly and probably
dreaming about their marriages even.
Junior colleges are located in their
respective villages and it is easy for these girls to get enrolled in them. However,
degree colleges are not nearby. The nearest degree college is minimum 12 km and
no parents dare to send their daughters on such long distances and that too for
obtaining degrees, which would not guarantee jobs but could make searching for
suitable boys highly difficult.
These are the girls to whom Maarut wants to
reach out. How to go about hiring 1400 people from a large number who can be
hired? And in a state like Gujrat with around 18 districts. Maarut (Sr. Manager
HR) studied the geography of all the 18 district and zeros in on 8 of them
known for backwardness industriousness.
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| The dilemma of a Human Resource professional |
Maarut then things of the principles of
junior colleges in all the 8 districts as contact persons to identify potential
candidates. This path is definite to ensure desirability and authenticity of the
candidates. These girls were completely raw except the little educational background;
they know nothing else they need to be trained. Maarut plans to set up a Training
Centre at Kapadvanj with hostel facilities for new hires. Even he had hired Sunil,
an MBA from the USA to head the training centre.
Everything is set and it is a bright day in
October 2016. MD and the newly hired GM-HR came to Kapadvanj from Gujrat. 40
principles from different parts of the 8 districts also came on invitation from
Maarut and Sunil. Discussions, involving all, go on up to 3:00 p.m. At that time,
MD and GM -HR asked Maarut to meet them at the guest house to discuss some
confidential matter.
In this meeting, Maarut is told that his
style of functioning does not gel with the culture of H&S. He gets the
shock of his life. He responds on expected lines by submitting his papers.
Back in his room, Maarut wonders what has
gone wrong probably, the GM-HR being the same age as he is, is feeling jealous
and insecure since the MD has all appreciation for the concept and the way
things are happening. Maarut does not have regrets. Quite the opposite, he is
happy that his concept is being followed though he has been sacked. After all,
H&S has already hired 400 girls. With 3500 plus a month each, these girls
and their parents now find it easy to find suitable boys.
Points to
Ponder after reading this HR Case study?
- What made the MD transform his mind and go against Maarut? What role might the new GM -HR have played in the incident?
- Have you ever faced any such incidents?
- If you were Maarut, what would have been your reaction?
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