End-to-End-HR-Blog

Hotel Human Resource Executive  Job Description Position Description Department: Human Resource Reports To: Human Resource Manager Purpose: To support the recruitment process and fill positions on a timely basis by co-coordinating resume searches and processing resumes, co-coordinating interview schedules and interviewing candidates for non-exempt positions. Constituents: ·        Candidates ·        Management ·        HR Consultants Indicators of Success: ·        Achievement of Hotel financial goals (GOP) ·        Employee satisfaction and retention ·       Customer satisfaction and loyalty goals (Complaints per Thousand, Comment Cards, annual quality review) ·        Achieve goals for candidate and manager satisfaction · ...

Hotel Human Resources Manager Job Description Department: Human Resources                                      Date: DD/MM/YY Reports To : General Manager Purpose:  To achieve profit, customer satisfaction and employee satisfaction goals by working with Managers to staff their departments, maximize employee engagement and enable "Hotels Brand Training"service and teamwork.  Constituents:   Employees  Guests  Hotel Managers Indicators of Success:   Achievement of Hotel financial goals (GOP)  Employee satisfaction and retention  Customer satisfaction and loyalty goals (Complaints per Thousand, Comment Cards, annual quality review)  Achieve goals for candidate and Manager satisfaction  Recruitment success (time to fill open positions, length of tenure, employee performance etc) Areas of Responsibility:  Participates i...

 Hotel  Job Description  Financial Controller Department:  Finance & Accounting                Date: February 2019 Reports To:    Hotel  General Manager Purpose:   To safeguard and grow the value of the hotel asset by serving as a business partner, consulting on ways to maximize financial results and directing the accounting department. Constituents:                     Guests Employees Hotel Owners Vendors Internal and external auditors Indicators   of Success:    Achievement of Financial goals and improvement over prior year’s performance (GOP, RevPar, and Total Revenues). Customer satisfaction and loyalty goals (Complaints per Thousand, Return rating and CSI). Timeliness and accuracy of...